FAQ’s

We are open
7am – 10pm Monday – Thursday
7am – 9.30pm Friday
9am – 5pm Saturday
10am – 4pm Sunday

We are closed on Public and Bank Holidays.

What is your telephone number?
You can contact us on 02866 324121.

Where can I download the app? 
Just search ‘Fermanagh and Omagh’ in your mobile app store. 

Do you have a cafe?
Unfortunately not at this time.

Persons must be 13 years old to access the cardio machines and persons must be 16 years old to access the free weights area. Teen Fit Inductions must be completed before accessing the Fitness suite.

Do I need to do an induction even if I’ve used other gyms? 
Yes. Everyone must complete an induction with a qualified member of our staff if you have never used the Fitness suite at FLF before.
For times, prices and booking, see here. 

How much is it for a day pass? 
For a single day pass to the fitness suite it is £6.50 for an adult and £4.00 for those eligible for concession rate*.
*Concession applies to those aged under 18 or over 60 years old, students or those with a disability. Proof required to avail of discount. 

What is the last check in time for the gym? 
Final admittance to the fitness suite is 40 minutes prior to the building closing time. 

Children aged 0-3 years must be supervised on a 1:2 basis. Children aged 4-7 years must be supervised at all times but this can be on a ratio of 3 children to 1 adult. Children must be 8 years old before they can access the pool without parental supervision.
Please ensure you have checked our pool admittance policy before making your trip to the Centre.

What is the quietest time to go swimming? 
We cannot say for certain when it will be quiet but you can view our Swimming Pool Schedule (currently being updated) to see when we may have swimming lessons or club bookings.

Do you have family changing rooms? 
We currently have 2 family changing rooms available. Please ask a member of our reception team upon arrival to see if any are available. We ask that a deposit is left with reception when keys for these rooms are taken to remember to bring them back, whereby the deposit left will be given back.

How do I make sure I can access the Disability Changing Room for my swim? 
You can book this room free of charge at reception. You will be required to leave a deposit at reception when checking in for your swim and collecting the key to the room.

How can I request use of the Pool Pod? 
You can let us know on arrival at reception if you need to use this so staff can meet you at poolside to assist or give us a call beforehand to let us know you plan to attend and at what time.

I want to book swimming lessons for my child. How can I do this? 
Check out our Swimming Lessons & Lifesaving Courses page for full information on how you can book and when the next enrolment date will be as well as what is required for a child to book on each level.

What time does the pool & Steam Room close? 
The pool & steam room closes 20 minutes prior to the building closing time. Last admission of the day to the pool & steam room is at the following times:

Monday – Thursday last entry at 9pm
Friday last entry at 5.00pm (Sept-June) 8.30pm (July-Aug)
Saturday last entry at 4pm
Sunday last entry at 3pm

Check out our Swimming Pool & Steam Room page for more information about opening & closing times, admittance policies and pool closures.

You do not need to book, however many of our classes have become increasingly popular and do book up quickly so it is recommended if you wish to secure your spot. 

How can I book a class? 
You can book your space on a class online or via the app or directly through reception. Bookings can be made from 7am one day prior to the class date. 

The class I want is fully booked but I am on the waiting list. How does this work? 
If you have the app, you will receive a notification that a space has become available. It is then up to you to secure your booking if you still wish to attend or you can remove yourself from the waiting list if it no longer suits. 

Are courses included in the free membership classes? 
Unfortunately courses like Yoga and Pilates are not free to members. 

I’ve booked online for a class but do I still need to check-in at reception when I arrive? 
You do not need to wait in the reception queue if you have booked your space in a class online, however you must give your name to the coach so they can mark you as attended. Failure to notify staff that you attended will result in a £5.50 no show charge being created on your account.

I need to cancel my class booking, can I do this online? 
Yes. You can cancel your class bookings through your online member account or your app. Be sure to cancel more that 1 hour before the class starts or a late cancellation fee of £5.50 will automatically be applied to your account. 

We do have various activities that are bookable both via the website and our app. These include activities such as general swim’s, fitness suite sessions, group exercise classes & gym Inductions to soft play area and bounce sessions. We also offer outdoor football options on our 3G & 4G, as well as Squash and table tennis. 

I want to book a facility on behalf of a club/business. How can I do this?
You can submit a booking request by completing our Block booking form and returning this to us, but if you would like to check any availability or pricing beforehand, you can contact our bookings team directly on: forum.bookings@fermanaghomagh.com

(Due to the proposed Forum Redevelopment plan we are only currently taking indoor bookings up until 15th December 2024 & outdoor bookings up until 31st March 2025)

I want to book a birthday party. How can I do this? 
Check out or Birthday Party page to see the different activities available to book. You must complete a bmailto:olcinfo@fermanaghomagh.comooking form and make payment in full at the time of booking to secure your party. 
If you would like to check availability of dates and times, just get in touch with our reception team who can advise: forum.bookings@fermanaghomagh.com or 02866 324121 option 2.