FAQs
Frequently Asked Questions
Please note, the Fermanagh Lakeland Forum has closed for a major redevelopment programme. Further information is available here.
A temporary gym and fitness studio is available at Broadmeadow Fitness during the redevelopment. We’re here to help!
General Questions
What are your opening hours?
Broadmeadow Fitness
Mon-Fri: 7am-9pm
Sat: 9.30am-4.30pm
Sun: Closed
We are closed on Public and Bank Holidays.
What is your telephone number?
You can contact us on 028 6632 4121.
Where can I download the app?
Just search ‘Fermanagh and Omagh’ in your mobile app store.
Fitness Suite at Broadmeadow Fitness
How old do you need to be to access the gym at Broadmeadow Fitness?
Persons must be 13 years old to access the cardio machines and persons must be 16 years old to access the free weights area. Teen Fit Inductions must be completed before accessing the Fitness suite.
Do I need to do an induction even if I’ve used other gyms?
Yes. Everyone must complete an induction with a qualified member of our staff if you have never used a fitness suite at a Fermanagh and Omagh District Council leisure centre before.
What is the last check in time for the gym?
Final admittance to the fitness suite is 40 minutes prior to the building closing time.
Fitness Classes
Do I need to book in advance for a class?
Yes. Many of our classes have become increasingly popular and do book up quickly so it is recommended if you wish to secure your spot.
How can I book a class?
You can book your space on a class online or via the app or directly through reception at Broadmeadow Fitness. Bookings can be made from 7am one day prior to the class date.
The class I want is fully booked but I am on the waiting list. How does this work?
If you have the app, you will receive a notification that a space has become available. It is then up to you to secure your booking if you still wish to attend or you can remove yourself from the waiting list if it no longer suits.
Are courses included in the free membership classes?
Unfortunately courses like Yoga and Pilates are not free to members.
I’ve booked online for a class but do I still need to check-in at reception when I arrive?
Please give your name to the coach so they can mark you as attended. Failure to notify staff that you attended will result in a £5.50 no show charge being created on your account.
I need to cancel my class booking, can I do this online?
Yes. You can cancel your class bookings through your online member account or your app. Be sure to cancel more that 1 hour before the class starts or a late cancellation fee of £5.50 will automatically be applied to your account.
Memberships
Do I need to have membership to use facilities at Broadmeadow Fitness?
No a membership is not required, you can access facilities on a pay as you go basis if you prefer.
How do I know when my membership ends?
You can log into your member account online and view your membership details including expiry date or you can ask at reception on your next visit.
I want to upgrade my membership. How can I do this?
Just ask at reception on your next visit or contact the membership team directly: memberships@fermanaghomagh.com. Let us know what package you want to upgrade to and from what date and the team can advise you on any upgrade fees that may apply and if any additional info is required.
How can I check if I am eligible for concession or club/corporate discount?
Speak with a member of the reception or membership teams and they will be able to advise what qualifies for each discount. If you think you are eligible you’ll be asked to supply proof when registering for your membership or we can upgrade your membership at a later date when proof is submitted.
How can I cancel my membership?
All membership cancellation requests must be submitted in writing, 30 days prior to the next collection date. A cancellation form is available at reception or you can email the membership team directly: memberships@fermanaghomagh.com
Can I use facilities in all Fermanagh and Omagh District Council leisure centres with my membership?
Yes. A membership allows you access to facilities at Omagh Leisure Complex, The Bawnacre (Irvinestown), Castle Park Centre (Lisnaskea) and Broadmeadow Fitness.